Cancellation Policy

At Accurate Answers, we are dedicated to delivering efficient and reliable services. To ensure a seamless experience, please review our booking policy:​ 1. Appointment Scheduling Phone: Schedule by calling our office during business hours (Monday to Friday, 8:00 AM – 6:00 PM EST).​ Online: Use our website's booking system.​ Required Information: Full Name​ Contact Details (Phone Number and Email Address)​ Service Type​ Preferred Date and Time​ 2. Cancellation and Rescheduling Notice Requirement: Provide at least 24 hours' notice to cancel or reschedule.​ How to Cancel/Reschedule: Phone: Contact our office during business hours.​ Online: Use the link in your confirmation email or access your account on our website.​ Late Cancellations/No-Shows: Cancellations made less than 24 hours before the appointment or failure to attend without notice may incur a fee.​ 3. Arrival and Check-In Arrival Time: Please arrive at least 10 minutes early to complete any necessary paperwork.​ Identification: Bring a valid photo ID for verification.​ 4. Onsite Testing Services Scheduling: For onsite testing at your location, contact our office to discuss availability and requirements.​ Preparation: Ensure a suitable area is available for our team to conduct testing efficiently.​ 5. Emergency and After-Hours Services Availability: Emergency and after-hours services are available upon request; additional fees may apply.​ Booking: Contact our office directly to arrange these services.​ 6. Payment and Billing Payment Methods: We accept cash, credit/debit cards, and approved corporate billing.​ Billing Inquiries: For questions about invoices or payments, please contact our billing department.​ Pricing Disclaimer: Please note that all service pricing is subject to variation based on factors including:​ Location Cleanliness: Additional charges may apply if the service area requires cleaning or preparation beyond standard conditions.​ Volume of Testing: Discounts or additional fees may be applied depending on the number of tests requested.​ Travel Distance: For onsite services, travel fees may be incurred based on the distance from our primary location.​ Unforeseen Circumstances: Situations such as equipment requirements, extended service time, or other unexpected conditions We are committed to transparency and will communicate any pricing changes prior to service delivery. For detailed information or specific inquiries, please contact us directly.​

Contact Details

• 1209 Route 70 West, Cherry Hill, NJ 08034, USA

  856-320-8553

  info@getaccurateanswers.com